The Tension in Every Message

Communication Creates Context

A communicative event-PH5 occurs in a social context. Communication, remember, is not just embedded in social life, it constitutes social life. That is a basic starting observation/assumption.

So every single communicative event intrinsically draws on and contributes to establishing (or dis-establishing) the social context within which it occurs.

Communicative events can function as they do only because of the expectations and assumptions that people have about their elemental components (listed at right).

The 7 elements of communicating arranged in levels.

Using this perspective, there is an obvious duality as follows:

► the element/level of communication is chosen so as to harmonize, confirm, blend and fit into the social context. More:Closed An element that reinforces the social context and confirms its continuity ensures that recipients will experience the permanence and validity of their assumptions about meaning.

or

► the element/level of communication is chosen in some idiosyncratic and unconventional way, that deliberately breaks with the social context and its conventions. More:Closed Presumably, no-one would disrupt everyday expectations and ordinary assumptions about meaning unless there was some good reason for it.

Why break with convention?

  • As an attempt to force people to change (e.g. common in consultants)
  • As an attempt to differentiate a group (e.g. emerging academic sub-disciplines)
  • As an attempt to get noticed (e.g. creating a brand, personal affectation)

Naming the Tension

Naming the two poles of the dynamic duality is normally somewhat adjustable, because they appear slightly differently according to the level, and sometimes the situation.

In communication elements, the contextual and cultural effects are so broad and varied, that the usual short list is unsuitable. So I propose a formula, C v U, as the general name for the dynamic duality. This avoids any misleading associations. However, because the duality is so easy to recognize, I can and will use ordinary language to make the text friendly. Here are common descriptors of the two poles:

C-poleconventional, correct, current, customary, common.

Other pole descriptors suited to particular contexts include: mainstream, established, familiar, standard, orthodox, popular, predictable, regular, proper, routine, usual, expected, normal, traditional, well-known, usual, general, prevailing, prevalent.

U-pole: unconventional, unusual, unexpected, unfamiliar, unpopular, unorthodox, ultra-modern, unpredictable.

Other pole descriptors suited to particular contexts include:  new, idiosyncratic, different, quirky, imaginative, individualistic, atypical, rare, original, advanced, anomalous, innovative, novel, irregular, surprising, modish, distinctive, contemporary, incorrect, invented.

Note: Some pole qualifiers can be on either side depending on the context: so an orthodox sign in one situation may be C i.e. conventional, current &c., while in another situation it might be U i.e. unfamiliar, unexpected &c.

As you would expect, this C v U duality is manifested both verbally and non-verbally: in dress, manners, gestures, tone of voice and bearing.  
ClosedWhy?

Next Step

In Step-3, we apply the duality to each Level in the diagram so as to generate energized «Centres» that can and do exert direct influence on other Centres via Channels.

The initial task is to clarify whether the level functions in two opposite forms, either C or U , or whether the duality is intrinsically synthesized or fused as a single Centre (called 'balanced').

ClosedFormulae

The C Centres will be identified with a subscript C.
The U Centres will be identified with a subscript U.
The balanced Centres will be identified with a subscript B.

In diagrams, by convention, the dominant Centre in a bipolar Level is placed on the right side; and balanced Centres are placed centrally.


Originally posted: 8-Nov-2013. Last updated: 14-Mar-2016.